Identifying power guzzlers and saving money

  • iONA gives customers transparency on power consumption

  • Receiver unit combined with app decodes data from digital meters

  • Customers enter the digital energy world


Many households will soon receive a new, digital electricity meter. This meter, combined with a receiver unit and the accompanying app iONA, will be very appealing to customers. It is a free service provided by innogy that gives customers an insight into their energy consumption. innogy is one of the first companies to introduce a breakdown of data from digital meters.

Dietrich Gemmel, Head of Private Customers for Germany at innogy is confident: “Energy consumption needs to be transparent and easy to understand for customers. Our new service iONA detects the main power consumers in the home. The app can be used intuitively and ensures maximum data security. It represents our customers’ entry into the digital energy world. Our technology is the basis for a whole spectrum of new energy services.”

iONA sends data to the smartphone or laptop wirelessly in real time. The accompanying app gives customers an insight into their consumption and the efficiency of their household appliances. With this transparency and the easy-to-understand analyses, this service very simply allows for savings in costs and energy and avoids the shock of the annual bill. Its high data protection standards guarantee maximum data security and data sovereignty.

Decoding and processing data in real time would not be possible with human intelligence. For this reason, innogy relies on digitalisation and offers customers smart services so that they can access the practical benefits of digital electricity meters.

Dietrich Gemmel, Head of B2C Germany at innogy
“The vast majority of our customers would not benefit from the new statutory meters alone. Our new complementary digital service iONA provides them with a personal advantage, creating real added value.”
Dietrich Gemmel, Head of B2C Germany at innogy

During the development of the service, the company broke new ground and involved customers in field tests. The success of this approach is clearly reflected in innogy’s subsidiary enviaM, where the new service is already a bestseller. The energy provider has already recorded more than 1,000 pre-orders for the product, which will come onto the market in March 2019. “A steadily increasing number of digitally savvy customers are enquiring about these technologies,” says Gemmel.

innogy, a leading innovator in digital solutions, offers customers a whole range of new services, such as the Energy Manager. With the smart energy management system, electrical appliances can be used as often as possible with electricity from the customer’s own photovoltaic system. The easy-to-use app enables customers to keep a close eye on electricity generation and requirements and save money with ease. The energy manager provides an optimal balance between at-home electricity generation, storage and use at all times.

innogy is also leading the way in digitalisation and straightforward energy conservation with SmartHome. The company is a pioneer in the German SmartHome market. In recent years, innogy has transformed its system into a comprehensive smart home platform, in collaboration with strong partners. Now we are taking things a little further with a complete ecosystem for the ‘Internet of Things’ (IoT). The partner companies involved can benefit from brand-new, flexible cooperation models and services.

Introduction of new electricity meters

All electricity customers in Germany will receive new electricity meters by 2032. Depending on the level of consumption, either simple, digital meters or smart metering systems (smart meters) will be introduced. All electricity customers who consume less than 6,000 kilowatt hours per year will receive a digital meter, and all electricity customers consuming more than 6,000 kilowatt hours per year will receive a smart metering system. Lawmakers are hoping for improved control of energy consumption by electricity customers. The aim is to encourage people to use energy more efficiently.